The upgrade process is easy!
-
Download the new
software
to your PC. You will be instructed to enter the 15-digit IMEI number for
your device to access the download.
-
Ensure ActiveSync 4.5 for computers using Windows XP or earlier or use Windows
Mobile Device Center for computers using Vista and Windows 7 is installed on
your PC. If you have not installed ActiveSync or Windows Mobile Device Center,
you can install it from your Getting Started CD or download it from the
Microsoft website.
-
Connect your
Dash
to your computer using the USB Sync Cable that came with the phone.
-
Establish a connection. You will know this is complete when the ActiveSync or Windows Mobile Device Center icon in your PC taskbar is lit green and the status is "Connected".
-
Ensure that your T-Mobile
Dash
has a battery charge that is greater than 50% (two bars).
-
Remove your MicroSD card from the device if you have one inserted. Do not
reinsert the SD card until after the software installation process is complete
and the phone is ready to use.
-
Run the
software update
program you downloaded to your PC and follow the on-screen commands.
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